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Innovator Agent Bulletin – 8/27/21

Innovator Agent Bulletin – 8/27/21

New items

A. Motivational interviewing for vaccine hesitancy September 8


Repeated items

A. (TC) Health-related services eval criteria, guidance updates, office hours next office hours September 9

B. (TC) Webinar: An introduction to in lieu of services September 10

C. (TC) Needs assessment calls: Social-emotional health metric September 20 and 30

D. (TC) Free health information exchange TA for primary care clinics available through September

E. (TC) Transformation and quality strategy TA schedule first webinar October 4

F. (TC) Free clinical technical assistance for clinics addressing the increasing prevalence of unhealthy alcohol (SBIRT) and opioid use Recruiting clinics through November

G. (TC) Diabetes metrics toolkit now available

H. HERC vacancy for dentist apply by September 20


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New items

A. Motivational interviewing for vaccine hesitancy September 8

Contact: Northwest Regional Primary Care Association (registration@nwrpca.org)

Request: Please share with CCOs.

In this free, high-value, 1-hour introduction on top evidence-based communication skills, attendees will learn how to help resolve vaccine ambivalence and increase vaccination rates. Help vaccine ambivalent patients turn from being hesitant, untrusting and resistant, to among the fully vaccinated in your population.

  • Learn the six best evidence-based communication skills you can use with ambivalent people.

  • Increase your own confidence to improve vaccination rates and positive health outcomes.

  • Decrease your stress in delivering patient care to vaccine resistant or hesitant people.


When: September 8, noon-1 p.m.

Register here: https://www.nwrpca.org/events/event_details.asp?legacy=1&id=1547981


Repeated items

A. (TC) Health-related services eval criteria, guidance updates, office hours next office hours September 9

Contact: Anona Gund (Anona.E.Gund@dhsoha.state.or.us)

Request: Please share with CCO staff working on health-related services.

Recent updates to the health-related services (HRS) website include the following, all available at https://www.oregon.gov/oha/HPA/dsi-tc/Pages/Health-Related-Services.aspx:

  • 2021 CCO policy requirements and evaluation criteria

  • Updated HRS guidance documents:

  • HRS brief

  • FAQ

  • Community benefit initiative guidance

  • SDOH guidance

  • Office hours schedule (every other month through 2022)

  • Next: September 9, 11:30 a.m.‒12:15 p.m.


B. (TC) Webinar: An introduction to in lieu of services September 10

Contact: Anne King (kinga@ohsu.edu) or Anona Gund (ANONA.E.GUND@dhsoha.state.or.us)

Request: Please share with your CCOs.

There will be an introductory webinar on in lieu of services (ILOS), which is the new opportunity CCOs have to offer medically appropriate and cost effective substitute services in lieu of covered services. CCO Operations Manager David Inbody will introduce the program and answer questions that have been asked recently by CCOs. Attached is the proposed rule adding in lieu of services to contract. If you have questions you would like to have addressed, please send them in advance of the meeting.


The meeting will be recorded and posted to the OHA website.


C. (TC) Needs assessment calls: Social-emotional health metric September 20 and 30

Contact: Adrienne (Bhagavati) Mullock (Adrienne.P.Mullock@dhsoha.state.or.us)

Request: Please share with CCO staff working on the social emotional health metric.

As of January 2022, CCOs have a new Health Aspects of Kindergarten Readiness incentive measure: System-Level Social Emotional Health. The four components to this measure are:

1) Social-emotional health reach metric data review and assessment

2) Asset map of existing social-emotional health services and resources

3) CCO-led cross-sector community engagement

4) Action plan to improve social-emotional health service capacity and access


The Transformation Center will be providing technical assistance to support CCOs in meeting this measure. As a starting point, we will be holding two needs assessment calls with CCO staff:


More background on the measure is available here: https://www.oregon.gov/oha/HPA/dsi-tc/Pages/Social-Emotional-Health-Metric.aspx


D. (TC) Free health information exchange TA for primary care clinics available through September 2021

Contact: Michelle Bobo bobom@ohsu.edu

Request: Please share with your CCOs.

OHA and the Care Management Plus team at OHSU have partnered to provide free technical assistance related to health information exchange and direct secure messaging. TA includes answers to general questions, assistance with testing and validating new implementations, and working with EHR vendors to resolve challenges.

  • When: Now through September 2021

  • Who: Primary care clinics

  • To participate, contactMichelle Bobo bobom@ohsu.edu


E. (TC) Transformation and quality strategy TA schedule first webinar October 4

Contact: Laura Kreger (Laura.E.Kreger@dhsoha.state.or.us)

Request: Please share as needed (was shared with CCO TQS leads August 18).

Here’s the TQS technical assistance schedule for 2022 submissions. All 2022 guidance updates will be posted Oct. 1. If you’d like to be added to the calendar appointments for the webinars or office hours below, please email Laura.E.Kreger@dhsoha.state.or.us. The connection details are also posted on the TQS TA page: https://www.oregon.gov/oha/HPA/dsi-tc/Pages/Transformation-Quality-Strategy-Tech-Assist.aspx


Webinars

  • Global feedback/updates: Oct. 4, 12:30-2 p.m. (90 min)

  • Special health care needs: Oct. 14, 11 a.m.-noon

  • Serious and persistent mental illness: Oct. 21, 10-11 a.m.

  • Access (all three components): Oct. 28, 11 a.m.-noon

  • Utilization review: Nov. 3, 11 a.m.-noon


Office hours (first Thursdays, 11-11:30 a.m.)

  • Nov. 4, Dec. 2, Jan. 6, Feb. 3, March 3


F. (TC) Free clinical technical assistance for clinics addressing the increasing prevalence of unhealthy alcohol (SBIRT) and opioid use Recruiting clinics through November

Contact: Alissa Robbins (Alissa.Robbins@dhsoha.state.or.us) or contact the program directly at ANTECEDENT@ohsu.edu.

Request: Please share with CCOs (for primary care clinics).

The OHA Transformation Center is partnering with the Oregon Rural Practice-based Research Network (ORPRN) to support clinic technical assistance related to SBIRT for unhealthy alcohol and drug use. SBIRT is a “must-pass” incentive measure for CCOs in 2021.


This collaborative project, ANTECEDENT, can provide primary care clinics with 15 months of tailored support to implement changes to address unhealthy alcohol use at no-cost to the participating clinics.

Additionally, ORPRN is offering a technical assistance opportunity regarding chronic pain management and opioid prescribing (aka PINPOINT).

G. (TC) Diabetes metrics toolkit

Contact: Sarah.E.Wetherson@dhsoha.state.or.us

Request: Please share with your CCOs.

A new toolkit is available to help primary care and dental clinic settings apply quality improvement frameworks and tools for measurable change in diabetes, HBA1C poor control and oral health evaluation for adults with diabetes. This toolkit includes many real-life example improvement projects, templates and inspiration to conceptualize, design and implement your own quality improvement projects.

  • Diabetes metric toolkit: https://www.oregon.gov/oha/HPA/dsi-tc/Documents/Diabetes-Metrics-Toolkit.pdf

  • Introductory webinar (recorded 6/22): https://youtu.be/Uj4Q6odEHp0

H. HERC vacancy for dentist apply by September 20

Contact: Jason Gingerich (Jason.D.Gingerich@dhsoha.state.or.us)

Request: Please share with your dental networks.

The Health Evidence Review Commission (HERC) has a vacancy beginning January 1, 2022 for an Oregon dentist with expertise in general, pediatric or public health dentistry. The HERC evaluates clinical evidence and prioritizes health services to determine covered services for the Oregon Health Plan. The Commission generally meets five times per year, on Thursday afternoons, and members are encouraged to serve on a subcommittee (either the Evidence-based Guidelines Subcommittee or the Value-based Benefits Subcommittee). Skill or experience evaluating clinical evidence, understanding the needs of health plan members and working with Oregon Health Plan members will be considered in the application process. This position is appointed by the Governor.


The Governor is committed to ensuring that all Boards and Commissions represent the growing age, racial and gender diversity of the state. This is an amazing opportunity to help ensure quality health benefits for Oregon Health Plan members. All citizens with the statutorily required qualifications are welcome and encouraged to serve.


For more information on the application process, visit the Governor’s Boards & Commission page. If you have questions about HERC membership, contact Jason Gingerich (Jason.D.Gingerich@dhsoha.state.or.us). While the position is open until filled, applicants are encouraged to apply by September 20, 2021.


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