Innovator Agent Bulletin – 7/16/21

New items

A. (TC) Oregon wraparound programs: cultural and linguistic responsiveness August 4

Repeated items

A. (TC) User groups: health information exchange in primary care July–September

B. (TC) SBIRT webinar training series February–September

C. (TC) Diabetes metrics toolkit now available

D. (TC) Kindergarten readiness marketing assets

E. (TC) Family-centered resources to support well-child visits


New items

A. (TC) Oregon wraparound programs: cultural and linguistic responsiveness August 4

Contact: Nat Jacobs (

Request: Please share with CCO staff involved in wraparound policies and procedures.

The OHA Transformation Center is offering technical assistance to improve the cultural and linguistic responsiveness of Oregon’s wraparound programs. This session is intended to help CCOs make improvements toward element #5 of the CCO wraparound policies and procedures: Provision of culturally and linguistically responsive wraparound for wraparound care coordinators, family partners, youth and families.

This TA session is an opportunity to gain further understanding of how to implement culturally and linguistically responsive strategies from the wraparound rules and the Oregon best practice guide: The session will include breakout rooms for CCOs and wraparound providers to discuss implementation strategies, as well as time for Q&A.

  • When: August 4, 10 a.m.‒noon

  • Who: CCO staff involved with wraparound policies and procedures; CCO-contracted or subcontracted wraparound providers.

  • Register here:

Repeated items

A. (TC) User groups: health information exchange in primary care

Contact: Michelle Bobo (

Request: Please share with your CCOs.

OHA and the Care Management Plus team at OHSU are hosting EHR-based user groups for primary care providers to support health information exchange technologies. The EHR-specific groups will identify barriers and solutions to provider communication and data sharing relevant to patient care, including electronic referrals and follow-up communications, ADT notices and direct secure messaging.

The groups will be highly interactive and participants should be prepared to share their current state of implementation and experiences, engage in discussions and allocate time between sessions to drive their own progress. Sessions will be one hour and conducted using webinar/teleconference technology. It is anticipated that there will be 2‒3 sessions per group. Individual technical assistance will also be available.

In addition, if you’re a primary care provider with success in implementing health information exchange technologies and are willing to share experiences and offer tips and assistance to others, please contact Michelle Bobo at

· Audience: primary care providers

· When: July‒September

· Register here:

B. (TC) SBIRT webinar training series multiple options February–September

Contact: or

Request: Please share with your CCOs.

This SBIRT webinar training series is supported by the Oregon Rural Practice-based Research Network’s (ORPRN) ANTECEDENT project. ANTECEDENT focuses on addressing unhealthy alcohol use in Oregon. The project team intends to work with over 80 primary care clinics and provide each clinic with the evidence and tools they need to help patients with moderate to severe alcohol use disorder through the use of screening and brief intervention and medication assisted treatment. See flier for details:

Multiple dates for each webinar topic:

  • Unhealthy alcohol use SBIRT 101

  • Unhealthy alcohol use screening via telehealth

  • Medication assisted treatment for unhealthy alcohol use

  • Unhealthy alcohol use motivational interviewing

  • Brief intervention with unhealthy alcohol use

C. (TC) Diabetes metrics toolkit


Request: Please share with your CCOs.

A new toolkit is available to help primary care and dental clinic settings apply quality improvement frameworks and tools for measurable change in diabetes, HBA1C poor control and oral health evaluation for adults with diabetes. This toolkit includes many real-life example improvement projects, templates and inspiration to conceptualize, design and implement your own quality improvement projects.

  • Diabetes metric toolkit:

  • Introductory webinar (recorded 6/22):

D. (TC) Kindergarten readiness marketing assets

Contact: Adrienne Mullock (

Request: Please share with your CCOs.

Last summer, the Transformation Center contracted with Brink Communications to develop marketing assets for CCOs to use for promoting well-child (including childhood immunizations) and preventive dental visits. In response to CCO feedback during needs assessment calls, our goal was to create a set of tools that all CCOs can easily use to reach out to members and encourage them to make these important appointments for their children. The materials include a brochure, social media assets, advertising assets and more. All materials are available in English and Spanish.

  • Toolkit and all assets:

  • Introductory webinar and slides:

OHA will begin to rotate the images and messages featured in these marketing assets through OHA’s social media platforms beginning in August, and it is our hope that CCOs have been utilizing these materials as well. If you have any questions about the toolkit or marketing assets, please contact

E. (TC) Family-centered resources to support well-child visits

Contact: Adrienne Mullock (

Request: Please share with your CCOs.

In spring 2021, the OHA Transformation Center partnered with Insight for Action to conduct an environmental scan to identify resources for parents of young children (ages 3-6) to promote their children’s wellness. This scan aligns with the OHA CCO incentive metric focused on kindergarten readiness. In the spreadsheet below, Tab 2 ("Family-Centered Resources") contains a curated list of 67 free, easily digestible and family-centered resources intended to be shared with parents and families of young children. See tab 1 for instructions for using the built-in filters to navigate the resources.

  • Family-centered resources to support well-child visits (full spreadsheet):

  • Webinar slides:

  • Webinar recording:

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